The reviews are in and North River Kayak Tours has been awarded the TripAdvisor Certificate of Excellence as a top performing tourism operation. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Only the top-performing 10 percent of businesses listed on TripAdvisor receive this prestigious award.
To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.
“What a great honour to be recognized by a reputable leader in online travel research. North River Kayak Tours is pleased to receive a TripAdvisor Certificate of Excellence,” said Angelo Spinazzola owner and operator of North River Kayak Tours. “We strive to offer our customers a memorable experience, and this accolade is evidence that our hard work is translating into positive reviews on TripAdvisor.”
“TripAdvisor is delighted to celebrate the success of businesses around the globe, from Sydney to Chicago, Sao Paulo to Rome, which are consistently offering TripAdvisor travelers a great customer experience,” said Alison Copus, Vice President of Marketing for TripAdvisor for Business. “The Certificate of Excellence award provides top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers.”
Located on the world famous Cabot Trail, 30 minutes from Baddeck, North River Kayak Tours has been offering quality sea-kayak tours on Cape Breton Island since 1994. (From the Archives: “Turn off your mind, relax and float downstream…” Take a trip – Kayaking. WGO # 2, July 1995.) They offer a unique opportunity to explore Cape Breton Island on guided 1/2, full or 3 day kayak tours. You can even customize your own tour. Rentals are available and beginners are welcome. North River Kayak Tours is open from May 15 to October 15.